The shipment of vapor products are now prohibited by USPS, UPS, FedEx, and DHL. There is no national carrier for vape products.
We are partnering with local couriers for final mile delivery. Due to minimum charges for freight it is only feasible to send out batches of packages once or twice per week, so it may be up to a week before we ship your package.
Shipping has necessarily become slower, more expensive, more difficult, and more complex. We ask that you please plan orders ahead of time and to be patient.
Please ship to an address where and adult is likely to be available during the day, such as your workplace.
California law requires that packages must be signed for by the person named on the order.
Couriers will make a maximum of 3 delivery attempts before declaring a package as undeliverable.
The $14-20 shipping price that we charge is a passthrough expense from the courier, and is actually the cost per delivery attempt.
The shipping price we charge also does not include the freight costs to get packages to the courier.
A failed delivery can easily cost us $40+ in delivery charges, and in most cases there is no feasible way to return the package to us so it is abandoned.
Unfortunately we must take a hard stance on this policy. We have numerous warnings on the website and throughout the delivery process that an adult must be present to sign for the package. It is unfair that we and other customers bare the cost of refusing to read warnings and adapt to the federal law.
Due to the prohibition of shipping vapor products by USPS, UPS, FedEx, and DHL we will no longer be able to ship outside of the United States.
Free shipping minimum applies to order products including discounts but not including shipping costs or taxes.
Due to the high cost of shipping, we are unable to split ship orders. Orders with backordered items will ship once all items are fulfillable.
We cannot modify order contents. You would need to cancel the order and place a new one.
Last Modified 03/27/2021